Support
Help with the Garage Health app
Questions, bug reports and feature ideas all go to the same inbox. If something looks wrong for your car, include its year, make, model and trim.
Common questions
Where is my data stored?
On your iPhone, and in your own iCloud account if you're signed in to iCloud. Garage Health has no accounts and keeps no copy on its servers, so we can't see your garage. If you choose to share an issue report or a price, only that report is stored, anonymously.
How do I move my garage to a new phone?
Sign in to the same iCloud account on the new iPhone and install Garage Health. Your garage syncs over on its own. You can also use Export My Data in the Garage tab to save a file, then Import Data on the new phone.
My VIN won't decode.
Check that it's 17 characters with no typos. VINs never use the letters I, O or Q. If the NHTSA's database doesn't have your vehicle, add it by year, make and model instead.
Ask AI gave a short, general answer.
When the AI service can't be reached, the app shows general guidance instead of a model-specific answer. Check your connection and ask again.
Something in Known Issues looks wrong for my car.
Email us with your car's year, make, model and trim, plus what looks off. Issues are matched by model year and trim, so those details help us find it.
How do I make a Resale Health Report?
The Resale Health Report is part of Premium. In the Garage tab, tap Resale Health Report. The app makes a PDF on your phone with your car's details, VIN, mileage and service history, then opens the share sheet so you can send it to a buyer or save it to Files. Log your services first so the history is complete.
Why don't I see owner reports or prices yet?
Totals and ranges appear once at least five owners have reported the same issue, or shared a price for the same car and service. That keeps any one owner's report private. Until then, you can be one of the first to share.
What does Premium include?
Unlimited vehicles, 10 Ask AI questions a day (instead of 3 a week), Find a Mechanic, Owner Discoveries, what other owners paid for each service, and the Resale Health Report. Known Issues, reminders, the service log and sharing reports stay free. Premium is monthly or yearly, and new subscribers can start with a free trial.
How do I cancel Premium?
On your iPhone, open Settings, tap your name, then Subscriptions, and choose Garage Health. You can also tap Manage Subscription in the app's Premium screen. Premium stays on until the end of the period you've paid for. Refunds are handled by Apple at reportaproblem.apple.com.
I got a new iPhone. How do I get Premium back?
Sign in with the same Apple Account, open Garage Health, tap any Premium feature, then tap Restore Purchases.
How do I delete my data?
In the Garage tab, tap Delete All My Data. That erases your garage from your phone and from your iCloud, and deletes any issue reports or prices you shared. Deleting only the app leaves the iCloud copy, so your garage comes back if you reinstall. We don't keep a copy of your garage anywhere.